DataLendR recognizes the importance of safeguarding your privacy. This privacy policy outlines how we collect, use, disclose, retain, and protect your personal information. By accessing or using any DataLendR website, application, product, software, tool, data feed, or service (collectively referred to as the “Service”), you agree to the terms of this policy. Please review this policy carefully.

If you have any unresolved privacy concerns or questions, please contact us directly at [email protected].

• 1. What Information Do We Collect?

1.1. Personally-Identifiable Information

We may collect personally identifiable information when you knowingly provide it to us, such as when you create an account, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, or other relevant details. We collect and use this information to provide and improve our services, communicate with you, conduct research, and customize your experience.

1.2. Sensitive Personal Data

We ask that you refrain from sending or disclosing sensitive personal data (e.g., social security numbers, health information) to us unless necessary. If you choose to provide such information, you consent to its processing in accordance with this policy.

1.3. Non-Personally-Identifiable Information

We may collect non-personally identifiable information, such as your IP address, browser type, and usage patterns, to analyze usage trends and improve our Service.

1.4. Cookies, Pixels, and Local Storage

We utilize cookies, pixels, and local storage to enhance your browsing experience and gather usage data. You can manage cookie preferences through your browser settings.

• 2. What Do We Do With The Information That We Collect?

We use the information we collect to operate, maintain, and improve our Service, communicate with you, process payments, and comply with legal obligations. We may also use your information for marketing purposes with your consent.

2.1. Type of Cookies

The Services use the following types of cookies for the purposes set out below:

Strictly Necessary Cookies: These cookies are essential to provide you with services available through the Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of the sites or applications and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies: These cookies allow the Services to remember choices you make when you use a site or application, such as remembering your language preferences, login details, and changes you make to other parts of your account or preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid you having to re-enter your preferences every time you use the Services.

Performance Cookies: These cookies are used to collect information about traffic to the services and how users use the services. The information gathered does not identify any individual visitor. It includes the number of visitors to the websites, the pages visited, what time of day they visited, whether they have visited before, and other similar information. We use this information to help operate the services more efficiently, gather broad demographic information, and monitor the level of activity on our services. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how the services work.

You can find out more information about Google Analytics cookies here.

You can find out more about how Google protects your data here.

You can prevent the use of Google Analytics relating to your use of the services by downloading and installing the browser plugin available via this link.

Targeting Cookies / Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website, and this information is shared with other organizations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

2.2. Disabling Cookies

• Google AdWords Conversion Tool: Privacy information of the provider here. Link to Opt-Out here.
• On www.youronlinechoices.com, you can read more about cookies and the individual providers. There you can also opt-out of usage-based online advertising through one or more tools. To go directly to the preference manager, please click here.

2.3. Facebook Custom Audiences

In the context of usage-based online advertising, we also use communication tools of Facebook, in particular custom- and website custom audiences. Basically, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. For website custom audiences, the Facebook cookie is addressed. For more information on the purpose and scope of the data collection and further processing and use of the data by Facebook and your options to protect your privacy, please refer to the privacy policy of Facebook, which you can see here. If you want to object to the use of Facebook website custom audiences, you can do so here.

2.4. Pixel Tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on the Services to track the actions of users on our sites and applications. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the services, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users personal data.

2.5. Do Not Track Signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

• 3. Information That We Collect

Except as disclosed in this privacy policy, DataLendR does not share your personal information with any outside parties.

DataLendR will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:

To operate, maintain, and improve the Services.

To manage your account, including to communicate with you regarding your account.

To operate and administer any promotions you participate in on any site or application.

To respond to your comments and questions and to provide customer service.

To send information including technical notices, updates, security alerts, and support and administrative messages.

With your consent, to send you marketing emails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. We retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created. You may opt-out of receiving such information at any time: such marketing emails tell you how to opt-out. Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you.

To process payments you make via the Services; and as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

We may share this information with service providers who perform services on our behalf, such as those services listed above, or other services like processing information requests, displaying stored data you access, to assist us in marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose.

We may also use information you provide to better serve you, and, if you have given your consent for us to do so, to send you email or text messages concerning offers from our partners and other third parties that we think may be of interest to you. If you do not wish to receive marketing emails, you may adjust your Personal Information Preferences as described below or follow the unsubscribe or stop instructions included within each communication. We use MailChimp as our marketing automation platform. By submitting the information you provide us, you acknowledge that the information will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

We will only retain your personally identifiable information as long as reasonably required to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes). DataLendR will provide you with information about DataLendR’s data and how it will be used upon request. Should your data stored by DataLendR be incorrect, DataLendR will correct it. In this regard, you can write to DataLendR at the address listed in section ‘7. How Does A User Change Or Update Information’ or contact them in any other way. In addition, customers can view the data in their account that DataLendR has stored about them and correct it if necessary.

You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the Services may be ineffective upon opt-out. You may also: (A) access the data we hold about you at any time via your account or by contacting us directly; (B) update or correct any inaccuracies in your personal data by contacting us; (C) in certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data. You may contact us at [email protected] anytime for any other questions you may have about your personally identifiable information and our use of it.

eKYC Information: As part of our identity verification process, we may request that you complete an electronic Know Your Customer (eKYC) check. To complete this check, you will be required to submit a photograph of a valid passport, driving license, or national identity card, as well as a photograph of yourself. We have partnered with Jumio, a third-party eKYC provider, to assist us in verifying your identity. Your data will be transmitted directly to Jumio for the purpose of identity verification and will not be stored in our systems. We will only access your data at the time of purchase, and if necessary, share it with the network operators offering the eSIM requiring eKYC.

• 4. Disclosure

We do not disclose your personally identifiable information to third parties except in certain circumstances outlined in this policy, such as with your consent or as required by law.

• 5. Children’s Policy

DataLendR does not knowingly collect personally identifiable information from individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

• 6. International Usage

Our Service may be accessed globally, and your information may be stored and processed in jurisdictions with differing privacy laws. By using our Service, you consent to such international transfers.

• 7. How Can You Change Or Update Information?

If you have questions or wish to update your personally identifiable information, please contact us at [email protected].

• 8. Security and Encryption

We employ industry-standard security measures to protect your information; however, no method of transmission over the internet is entirely secure. You are responsible for maintaining the security of your account credentials.

• 9. Changes to This Policy

We reserve the right to modify this privacy policy at our discretion. Any material changes will be communicated to you through the Service or other appropriate channels.